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Faced with unprecedented challenges, banks have started racing to embrace AI to gain a competitive advantage. With the advent of chatbots, personal assistants, and robo-advisors, it may not be too hard to imagine that the next wave of technology could revolutionize the traditional style of banking. An Accenture report recently indicated that within the next three years, banks will deploy Artificial Intelligence (A.I.) as their primary method to interact with customers. In early 2016, Swedish-speaking Amelia became the first non-English deployment of IPsoft’s AI platform at SEB, one of Sweden’s largest bank. The bank adopted “digital employee” Amelia to integrate into its front-office. The cognitive agent solves problems just like humans “butRead More →

Libor manipulation can bankrupt sixteen big banks and shake investors’ confidence. Libor rigging involves billions of dollars as profits. The big banks include Bank of America, JP Morgan Chase and Citigroup. While the first rigging case was brought to light in 2012 (Also Read: The LIBOR Fallout – A Big Bank scandal )the scandal dates back to as early as 2007-2008. Ironically, this was the time when the nation was going through its worst financial turmoil. London Inter-Bank  Offered Rate is known as libor and is the rate banks charge one another for loans in the London market. It acts as a benchmark and as a referenceRead More →

Eight years of the financial turmoil has given a reason for many debates, research, arguments, discussions and even research work to many. To many nothing has really changed, in fact to them, we might be looking at something more serious in 2016. The question that is important is whether there is any truth to the occurrence of second financial crisis or are we just in denial? This article had been previously published in 2014.Read More →