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Faced with unprecedented challenges, banks have started racing to embrace AI to gain a competitive advantage. With the advent of chatbots, personal assistants, and robo-advisors, it may not be too hard to imagine that the next wave of technology could revolutionize the traditional style of banking. An Accenture report recently indicated that within the next three years, banks will deploy Artificial Intelligence (A.I.) as their primary method to interact with customers. In early 2016, Swedish-speaking Amelia became the first non-English deployment of IPsoft’s AI platform at SEB, one of Sweden’s largest bank. The bank adopted “digital employee” Amelia to integrate into its front-office. The cognitive agent solves problems just like humans “butRead More →

Libor manipulation can bankrupt sixteen big banks and shake investors’ confidence. Libor rigging involves billions of dollars as profits. The big banks include Bank of America, JP Morgan Chase and Citigroup. While the first rigging case was brought to light in 2012 (Also Read: The LIBOR Fallout – A Big Bank scandal )the scandal dates back to as early as 2007-2008. Ironically, this was the time when the nation was going through its worst financial turmoil. London Inter-Bank  Offered Rate is known as libor and is the rate banks charge one another for loans in the London market. It acts as a benchmark and as a referenceRead More →

Eight years of the financial turmoil has given a reason for many debates, research, arguments, discussions and even research work to many. To many nothing has really changed, in fact to them, we might be looking at something more serious in 2016. The question that is important is whether there is any truth to the occurrence of second financial crisis or are we just in denial? This article had been previously published in 2014.Read More →

Big banks have been subject to a lot of scrutiny after the global financial meltdown in 2008. During the crisis, banks remained huge and posed systemic risks that were large enough to take down the entire financial system and eventually the economy. The question that is very important is whether pleading guilty to manipulation solves the problem that big banks face. The bitter truth remains that the big bank theory leads to bigger scams and if found guilty, leads to bigger fines but nothing really changes. The increased evidence of unethical behavior in the banking system is just a small chapter in the history of many banking scandals.
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With India having the world’s second largest population and the maximum number of poor people in the world, the Indian budget 2015 could be a turning point for the poor and the unemployed. While many have supported the budget, others have criticized it for being very ‘pro-corporate’. The Indian Budget has been more or less termed as “stable” in its approach allowing more public spending through emphasis on strategic plans that could modernize India’s infrastructure.Read More →

As banks slowly approach the age of digitalization they already seem to be facing tough challenges that are related to their own systems’ security. Banks have been victims to many cyber crimes but so far the crimes had been related to hacking into customers’ accounts. The shift from hacking customers’ accounts to hacking banks’ systems seems to be one of the latest and perhaps the biggest and quietest cyber crimes. In the past, bank robberies might not have been so planned and professional but with changes in technology, even cyber crimes seem to keep upRead More →

Six years of the financial turmoil has given a reason for many debates, research, arguments, discussions and even research work to many. To many nothing has really changed, in fact to them, we might be looking at something more serious in 2015. The question that is important is whether there is any truth to the occurrence of second financial crisis or are we just in denial?Read More →