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Working 24 hours a day, 365 days a year across more than 130 countries, Woebot is undoubtedly a busy therapeutic chatbot. The good news is that Woebot recently secured $8 million to gain access to mental health care worldwide. The world’s first mental health chatbot, Woebot was founded by Dr. Alison Darcey in 2017 for young adults in college and graduate school. Designed to use natural language processing, therapeutic expertise, excellent writing, Woebot comes with “occasional dorky joke”. The therapeutic framework is said, “to create the experience of a therapeutic conversation for all of the people that use him.” With proven results, Woebot has gained traction and now receivesRead More →

Faced with unprecedented challenges, banks have started racing to embrace AI to gain a competitive advantage. With the advent of chatbots, personal assistants, and robo-advisors, it may not be too hard to imagine that the next wave of technology could revolutionize the traditional style of banking. An Accenture report recently indicated that within the next three years, banks will deploy Artificial Intelligence (A.I.) as their primary method to interact with customers. In early 2016, Swedish-speaking Amelia became the first non-English deployment of IPsoft’s AI platform at SEB, one of Sweden’s largest bank. The bank adopted “digital employee” Amelia to integrate into its front-office. The cognitive agent solves problems just like humans “butRead More →

Twitter is a dynamic world that works in a confined space of 140 characters but the impact it can have on an audience is huge. Just like fake news, fake followers can be detrimental to the image of businesses and even to those individual users who rely heavily on social media marketing. Since Twitter places significant constraints on the type of communication that is possible, it becomes easier for bots to reconstruct the human behavior that is demonstrated in the limited Twitter dimension. Hence, results that we obtain in the form of social media metrics can often get skewed. So why is the detection ofRead More →